Contact Us

We are here to help: for questions about orders, shipping, returns, or products, write to us using the form at the bottom of the page or use the channels below.

How to contact us

• Email: info@onebioshop.com
• Phone / WhatsApp: +39 392 152 2003 · message us on WhatsApp
• Customer service hours: Monday – Friday, 08:30 – 17:30 (CET)
• Response time: within 24–48 business hours

Seller information

• Company name: AQQA S.r.l.
• Registered office: Via Venezia 3/F – 80053 Castellammare di Stabia (NA) – Italy
• Operational and logistics office: Via Roma 93/C – 30020 Quarto d’Altino (VE) – Italy
• VAT / Tax Code: IT08942811210
• REA: NA-996619 (Naples Business Register)
• Share capital: € 20,000 fully paid
• Legal representative: Giuseppina Marrone
• PEC: aqqasrls@legalmail.it
• Recipient code (SDI): M5UXCR1

Want to know more about us? Read the About Us page.